Global fascination with and adoption of mobile services has increased significantly over the last few years. Taking advantage of this ever-­‐growing trend is now more important than ever. As more and more mobile applications and services are being deployed worldwide, hotel guests expect mobile enabled services everywhere they go.

With MConcierge, hotel guests can now order products and services from any area inside or outside a hotel or even before their arrival at the property. Hotels will benefit from increased visibility as satisfied guests will create a whole new level of word-­‐of-­‐mouth recommendation.

Even prior to arrival, curiosity, concise information, ease of use and spontaneity will drive guests to act impulsively and use MConcierge in one of its many capacities.